Frequently Asked Questions - Saint Victory

F.A.Q.

What size do you have?

It is easy to order your perfect size, we have a sizing table on our website, just click the link below.
• sizing table

How do I order?

Click on the swim shorts that you would like to purchase at our shop and select the size you need, then click ‘add to bag’, go to the shopping bag to finish your purchase.

What payment methods does Saint Victory accept?

We accept the following payment methods:
– Visa
– Mastercard
– Maestro
– Ideal
– Paypal (when selecting Paypal at checkout, you will be directed to the PayPal site to ‘Log In’ and review the amount shown before clicking ‘Pay Now’. Once this transaction is complete, you will then return to Saint Victory.)
– Billink
– Giropay
– Bancontact

Duties and taxes?

You will be liable for all import duties, customs and taxes levied by the country your order is being shipped to.
These costs will be due at the point of or after delivery, we are not liable for these charges and they unfortunately can not be reimbursed or refunded by Saint Victory.

If you are unsure of the charges, please contact your local customs office to find out more information.

Does Saint Victory ship internationally?

We ship all over the world and offer worldwide free standard delivery.

When will your order arrive?

Normally your order will be shipped the same day you order on our website, the order will arrive within 3-12 working days (depending on your shipping address).
There may be occasional delay due to Customs Clearance processes which are out of our control.

Do I receive a tracking number?

Once your order has been shipped, you will receive an email confirmation of your shipping details and a tracking number.

How do I return an item?

You have 14 days from receipt of your order to decide  if the item is right for you.

Saint Victory accepts exchanges and refunds on all pieces provided they meet the following requirements:
– The item/s must be in original condition, with all tags remaining in place.
– The item/s must not have been worn, washed or altered in any way.

The shipping cost incurred for returning item/s to Saint Victory for an exchange or refund are not covered or reimbursed by us.

How can you return?
Send an email to contact@saintvictory.com and we will create a Returns Authorisation (RA) number and give you al the information you need.
Please note we are unable to be held liable for the loss of your swim short being returned. We recommend to use a registered postal service to return the goods.

We ask 48 hours to be able to process your return, if you are exchanging we will send the new piece/s out and email a new tracking number. If you return the goods you will receive a full refund.

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